Privacy Policy

This privacy notice discloses the privacy practices for https://baysidepetresort.com/. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, form submission, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request(s), e.g. obtaining vaccination information from your pet’s veterinarian.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. From time to time we may also email client surveys to determine your satisfaction with our services and identify ways to improve the customer experience.

SMS Communications Program

By opting in to our SMS communications on our contact form, you agree to our SMS program terms:

  • Program Name & Description: Bayside Pet Resort offers an SMS program to send appointment reminders, service updates, schedule changes, quotes, and occasional promotional messages to customers who have explicitly opted in.
  • Message Frequency: Message frequency varies depending on your service schedule and inquiries.
  • Pricing: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out & Help: You can cancel the SMS service at any time. Just text “STOP” to the short code or phone number you received messages from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time. For assistance, reply “HELP” at any time.
  • Customer Support: If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at reservations@baysidepetresort.com or by calling (941) 394.0925.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms

We highly value your privacy. Your personal information, including mobile numbers and SMS consent, will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.

If you have opted in to receiving text messages from us, we will use your mobile number solely for the purpose of communicating with you regarding your service appointments, quotes, essential account updates, and occasional promotional messages.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we do not collect sensitive information (such as credit card data) via the website, you may wish to have your card information kept “on file” in our offline kennel management software at the resort. Only employees who need the information to perform a specific job (for example, pet care instructions, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Each individual accessing the information has a unique login. Editing or viewing a record generates an automatic time stamp which is unable to be edited or deleted.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 941-236-5743 or via email.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to input pet information more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, pet ownership). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.